Hosting Terms & Conditions


Subject to the terms and conditions of this Agreement, RubyMoon Creative will provide Web Hosting services for Client subject to the following terms:


RubyMoon Creative agrees to provide hosting services to client at an upfront payment of as stipulated on the HOSTING PACKAGES page, first payment in advance and thereafter due on the last day of the month for the duration of the agreement. 

Superfast VPS or WordPress* hosting to be quoted, first payment in advance and thereafter due on the last day of the month for the duration of the agreement.

*Recommended for large sites 

The client may cancel the hosting agreement at any time, but must give 30 days written notice to – in order for us to complete the cancellation process.


Payment can be made monthly via EFT or via card payment through the Payfast Payment Gateway.

This Agreement will automatically renew unless canceled in writing by Client at least 30 days prior to the end of Term renewal date.

Renewal prices are subject to change. Renewal of services by Client indicates agreement to any Contract revisions and price changes.

Renewal fees for the following term will be automatically invoiced to Client’s account.


RubyMoon Creative will not exercise control over the content of the information passing through the network, email or web site.


RubyMoon Creative makes no warranties or representations of any kind, whether expressed or implied for the service it is providing.

RubyMoon Creative also disclaims any warranty of merchantability or fitness for any particular purpose and will not be responsible for any damages that may be suffered by Client, including loss of data resulting from delays, non-deliveries or service interruptions by any cause or errors or omissions of Client.

RubyMoon Creative does not represent guarantees of speed or availability of end-to-end connections. Company expressly limits its damages to Client for any non-accessibility time or other down time to the pro-rata monthly charge during the system unavailability.

Company specifically denies any responsibilities for any damages arising as a consequence of such unavailability.


Hosting should be paid upfront. Should you fail to pay within 7 days of due date, your services will be suspended.

This means that your website and emails will not be available until settlement of outstanding fees.


RubyMoon Creative may terminate this Agreement at its sole discretion upon the occurrence of one or more of the following events: 1) failure to comply with any provisions of the Agreement upon receipt of written notice from Company of said failure, 2) appointment of Receiver or upon the filing of any application by Client seeking relief from creditors, 3) upon mutual agreement in writing of Company and Client.